Privacy Policy
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the MyAccount portal where you can view and make certain decisions about your personal data use. If you register with MyAccount via the website or app as a user, we ask you for certain basic and personal information in order to build up your user profile, for example your name and email address.
We may collect and process the following data about you:
- information you provide via the "Registration" page when registering to use MyAccount including your name, email address, and any updated information you provide from time to time to access services;
- Information you provide via the "My Profile/User Details" page;
- Information you provide when you request a service or information;
- Additional information we may request from you from time to time either by contacting you directly or through MyAccount, although there will be no obligation on you to provide this additional information.
- Details of your visits to MyAccount including, but not limited to, traffic data, location data, and other communication data, whether this is required for our own purposes or otherwise and the resources that you access.
We will let you know on the registration page if the provision of certain information is optional.
If you provide us with information about another person you confirm that they have appointed you to act for them, consent to the processing of their personal data including sensitive personal data and that you have informed them of our identity and the purposes (as set out below) for which their personal data will be processed.
By providing us with your personal information, you consent to our processing your personal data for the purposes set out below.
We use personal information held about you in the following main ways:
- so that we can administer and support service and information requests;
- to provide you with access to the appropriate areas and functions of MyAccount (including to particular content);
- to contact you by email or SMS from time to time;
- to notify you occasionally about important changes or developments to MyAccount;
- for Registered Users to access and be updated on the status or progress of service requests;
- for assessment and analysis to enable us to review, develop and improve the services we offer;
- for other purposes to which you have given your consent
We may also use information provided by you (such as what you think about MyAccount and our websites, online portals and app and improvements that you would like to see made) or statistical information collected, so that we can improve information and make your visits to the website and MyAc
count more rewarding.
Further information can be found on the Isle of Anglesey County Council Privacy Notice and Data Protection Policy